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Running a specialty market means balancing inventory, labor, promotions, suppliers, pricing, and customer expectations—all while protecting margins that leave little room for error.

Your technology should simplify daily operations, not create more work.
 
Square brings together modern point of sale, payments, inventory, reporting, and business tools in one connected platform.
 
North Country delivers the planning, implementation, training, and ongoing guidance that keeps your store moving forward with confidence.
Talk to a Square Specialist

Great Stores Aren't Built Around Technology

They’re built around people. Families shopping after work. Employees who know customers by name. Departments working together. Communities depend on one local store.

Technology simply keeps everything moving.

  • Every delivery.
  • Every price change.
  • Every item scanned.
  • Every promotion.
  • Every checkout.

 

Square connects your front end, back office, inventory, payments, and reporting into one modern platform.

North Country ensures it works the way your store operates—from the first hardware installation to the busiest holiday weekend.

Protect Every Margin

Markets operate on some of the smallest margins in retail. Every pricing error. Every unnecessary labor hour. Every point of shrink. Every delayed deposit. Every manual process. Impacts profitability.
 
Square gives owners’ greater visibility into daily operations while reducing the manual work that slows teams down. When your staff spend less time correcting mistakes, they spend more time serving customers.

Inventory Visibility

Know what's on the shelf before walking to the back room.

Real-Time Reporting

Monitor sales, margins, and performance throughout the day.

Integrated Payments

Process transactions quickly while accelerating access to your funds.

Purchase Orders

Create and manage purchasing without disconnected spreadsheets.

Business Insights

Make informed decisions using current operational data.

Your technology shouldn’t consume your margins. It should protect them.

Keep The Store Moving

A retail store never stands still. Deliveries arrive. Shelves need restocking. Prices change. Customers check out. Departments are busy.
 
Technology should connect every part of your operation so your team can stay focused on serving customers instead of working around disconnected systems.
 
Square streamlines daily workflows giving employees intuitive tools they can learn quickly while providing owners greater visibility across the store.

Move customers through the lanes efficiently.

Connect fresh departments with the front end

Track products with greater accuracy.

Simplify price changes across the store.

Reduce training time while improving adoption.

When every department moves together, the entire store performs better.

Be the Market Your Community Knows.

The best retail owners aren’t spending their day behind a desk. They’re walking the aisles. Talking with customers. Checking inventory levels. Supporting employees. Planning the next promotion. Technology should give owners more time to lead their stores not more reports to reconcile after closing.
 
Square connects daily operations into one platform, giving owners greater visibility without pulling them away from the people who matter most.

See sales, labor, and inventory without waiting until the end of the day.

Spend more time serving customers instead of managing disconnected systems.

Stay connected to every area of the store from one dashboard.cts with greater accuracy.

Current information makes every decision easier.

A successful day isn’t measured by how much time you spend behind the computer. It’s measured by how much time you spend leading your store.

Built for Specialty Markets

Owners need practical tools that simplify operations without requiring a major capital investment.
 
Square combines point of sale, payments, inventory, purchase orders, reporting, marketing, and business banking into one connected platform that’s intuitive for employees and straightforward for owners. Instead of managing multiple vendors and disconnected software, your store operates from one modern platform designed to grow alongside your business.
Straightforward Pricing
Know what you’re paying without long-term contracts or unnecessary complexity.
 
Faster Access to Funds

Access card revenue quickly to improve cash flow.

Inventory Management

Track products with greater visibility while reducing manual work.

Built-In Marketing

Strengthen customer relationships without purchasing another platform.

Purchase Orders

Simplify ordering and supplier management.

Business Banking

Integrated financial tools designed to support growing businesses.

Scalable Platform

Start with what you need today and expand as your business grows.

Square delivers the tools markets use every day in one connected platform.

Talk to a Square Specialist

Market Experience Makes the Difference.

Every market operates differently. Departments. Vendors. Fresh programs. Scales. Checkout lanes. Networks. Reporting.
 
North Country plans every implementation around the way your store operates.
 
From hardware and networking to installation, training, and ongoing guidance, our team creates a transition that minimizes disruption and prepares your employees for success from day one.
 
Our relationship doesn’t end when your system goes live. It continues as your business evolves.

Designed for stores like yours.

  • Community Markets
  • Meat Markets
  • Specialty Food Stores
  • Neighborhood Markets

More Than Your POS Partner

North Country supports the technology that keeps your entire business running.

As your business grows, one relationship can support:

Managed IT

Networking

Security

Cameras

Cash Management

Backup & Recovery

Future Technology Planning

Frequently Asked Questions

Can Square support markets?

Yes.

Square supports many of the capabilities independent markets rely on every day, including inventory management, integrated payments, purchase orders, reporting, and price-embedded barcodes, with additional grocery functionality continuing to expand.

Every implementation follows a carefully planned process designed to minimize downtime while preparing your employees for a successful launch.

Yes.

North Country evaluates your existing environment and recommends the hardware that best supports your operation, including scanners, scales, receipt printers, and payment devices.

Square’s intuitive interface shortens training time and allows employees to become productive quickly.

Absolutely.

Many clients rely on North Country for Managed IT, networking, security, cameras, backup, and additional operational technology.

Installation marks the beginning of our relationship.

North Country continues providing guidance, training, and responsive support as your business grows.

Ready to Modernize Your Store?

Whether you’re replacing an ageing POS, opening a new location, or preparing for future growth, North Country delivers the planning, implementation, and ongoing guidance to keep your store moving forward with confidence.

Talk to a Square Specialist

Jeff Zimmerman
Director of Grocery Sales

As NCBP’s Director of Sales, Jeff focuses on building relationships with our Grocery/Retail customers, partners, and associates. He holds a deep belief that personal connections are an integral part of everyone’s success in business.

Jeff began his career in wholesaler management and as a general manager of an independent grocery chain. His retail expertise helped him quickly achieve sales success and grow our business at NCBP, and he now leads the continued success of our entire sales organization.

Kirk Benson
Director of Hospitality Sales

With 20 years of food and beverage technology experience, Kirk helps our customers deliver excellent hospitality and dining experiences while optimizing their business operations and financial performance.

Kirk leads the NCBP Hospitality sales team and builds relationships with partners to bring new technology solutions to hospitality and hotel industry clients across the U.S. He is a devoted supporter of the local restaurant and craft beverage scene, and he actively participates in industry groups and events.

Monica Laurent
Director of People and Culture

Monica joined NCBP in 2020 with over twenty years of leadership experience and is deeply committed to the associate experience. She is refining the company’s talent strategy with an emphasis on engagement, inclusion, and leadership development. Monica has earned her SPHR and SHRM-SCP certifications, is an active member of several HR associations, and volunteers for Twin Cities R!SE.

Matthew Swanson
Vice President of Operations

As a technology leader, Matt helps our associates, and our clients tackle their toughest business challenges. Matt has held several roles at NCBP and has focused on numerous process improvement, operational excellence, cybersecurity, and strategic technology initiatives.

Matt’s approach to leadership strives to balance a tenacious focus on results against making sure associates and their families are well-cared for. He is passionate about his family, and endeavors to build a team that allows his associates the space to achieve results while also achieving their desired work-life balance and personal objectives.

Before joining NCBP in 2008, Matt worked with MICROS Systems with their Leisure and Entertainment team. He holds multiple technical, project management, and process improvements certifications and advanced degrees focused on helping him build successful teams and drive results.

Over his career, Matt has worked with some of the largest operators in the industry and around the world, is passionate about helping them design and implement technology solutions that help achieve their goals, and has presented at multiple conferences and seminars on related topics. Matt also serves on the boards of directors of multiple industry and community organizations, and volunteers actively in the community.

Mark Olson
Board Member

Mark is a seasoned executive with extensive experience in technology and automation industries, most notably for his impactful leadership as President (1988-2014) and later President & CEO at APG Cash Drawer, LLC until his retirement. His multifaceted career demonstrates both technical expertise and strategic vision, leaving a lasting impact on the companies he has served and the industries he has influenced. Mark has brought his valuable insights to North Country as a board member since 2010.

Chelsey Paulson
Board Member

As a Culture Strategist & Business Growth Guide at Keystone Group International, Chelsey previously led North Country’s HR Team and has remained a dedicated Board member and ESOP Trustee. With experience chairing two boards and active participation on three, Chelsey brings her passion for creating lasting business impact through Strategic Foundation and Growth Strategy, Culture Evolution, Leadership Academies, and Executive Coaching. Her superpower of positive energy and commitment to continuous learning helps push North Country to break through growth ceilings and reach new heights.

Bruce Mann
Board Member

With over 45 years of management experience in the POS and Transaction Processing industries, Bruce brings exceptional expertise in operations, HR, product development, exporting, importing, multi-level distribution of hardware and software, marketing, business development, electronic payments, M&A, loyalty programs, integrated electronic payments, and integrated coupon programs. As one of the original Retail Solution Provider Association vendor BOD members, Bruce has been a frequent contributor to industry publications and presenter at industry events, in addition to serving on several NPO Boards.

Jim Freed
CEO and President

Driven by hands-on experience with technologies and his dedication to the people who use them, Jim cultivates a vision, organization, and work environment to enable our associates and customers to succeed and thrive.

Jim served in several key technology, service, support, and operational roles before becoming CEO and President of NCBP. He is a member of multiple partner advisory boards and enjoys fostering relationships, sharing best practices, and staying on top of industry trends.

Jandi Ketelsen
Sr. Director, Financial Services and Administration

During her more than 25 years at North Country, Jandi has worked across every facet of the organization’s accounting and financial systems, advancing to her current role as Vice President of Finance & Administration. 
 
An employee owner, she drives process improvement, strategic planning, strong partnerships, and associate development. Jandi’s business acumen includes leading cash flow, budgeting, inventory management, business operations, and North Country’s ESOPs. She is most proud of the team she has built and is especially passionate about the ESOP—where everyone has a stake in the outcome—and the culture it creates.